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Product Review (submitted on April 20, 2013):
I have always been pleased with your product and your service. But, I have had trouble with the last two orders I received. The wrapping around the filter part of the small cigars was not sealed properly and therefore the smoke came out of the opening where the seal was not glued or sealed or whatever. I ignored this in the first order assuming that it was just a pack or two. It ended up to be that at least half of each pack of Hav a tampa's that I received were not sealed at the top. With some the top covering was actually falling off. I still didn't complain or notify you. My last order was and is the same. I have to put scotch tape on the filter or hold it with my finger and thumb as I smoke. I don't know what the problem is but I don't want any more of this trouble. This is the reason for my rating of quality above. Previously I have always been pleased with your product and service. Sharron Charlton