Return Policy :
If you have received an item that was shipped in error, or damaged, we will pay for return shipping and credit you accordingly. Please call our customer service department for a RAN (Return Authorization Number) between the hours of 9-5 PM EST.
All cigars are carefully inspected and monitored for freshness. If for some reason you are not happy with your merchandise, please contact us within 3 business days and we will credit your account. PLEASE NOTE: We DO NOT accept returns or exchanges after 3 business days.