Been smoking the Hava-Tampas for a few years now - good value, etc., nothing new there.
But Gotham Customer Service is the best! When I moved and there was a "shipped to wrong address" issue, Customer Service sent me complimentary make-up order, no charge. I will be back.
Note - in the past, on another cigar website, after being sent wrong order, their customer service was unreachable, either by phone or web, or text - nothing. Done with them, Gotham fan now, for sure. (Posted on 11/2/13)
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