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Customer Service Representative
 
About the Job:
Gotham Cigars is seeking a full-time Customer Service Representative who will be responsible for answering incoming calls and providing customers with five star service. Compensation commensurate with experience.

Job Description:
Answering incoming calls 
Placing orders
Answering Customer inquiries
Resolving Customer related issues
Perform data entry associated with the position

Requirements:
Minimum of 3 year of previous customer service handling inbound calls in a call center atmosphere. 
Must be able to type 30 words per minute. 
Must be confident, outgoing and self-motivated 
Strong written and verbal communication skills. 
Must be able to Multi-task

Qualifications:
Customer-centric
Listening Skills
Team Player
Interpersonal Skills
Phone Etiquette 

Must have reliable transportation.
Must be able to work Monday-Friday between the hours of 9:00 a.m. and 5:30 p.m. 
 
New Account Specialist (Tele Sales) (Doral) 
 
Fast growing National Distributor of Cigars and E-Liquid seeking a Full-Time Motivated Outbound Call Center Representative who will be responsible for making outbound phone calls to acquire new clients.

Job Description:
Make outbound calls to potential clients.
Manage and follow up with accounts
Perform data entry associated with the position

Requirements:
Minimum of 3 year of previous customer service handling outbound calls, telemarketing, inside sales and/or telesales.
Must be able to type 30 words per minute.
Must be confident, outgoing and self-motivated
Strong written and verbal communication skills.
Must be able to Multi-task
Must be able to work independently
Must have experience working in Microsoft Excel.
Must have reliable transportation.
Must be able to work Monday-Friday between the hours of 9am and 5:30pm
Must be able to read, write and speak English Fluently
 
 

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  • Gotham Cigars
    1606 NW 84th Ave
    Miami, FL 33126
    United States of America
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Copyright 2017 Gotham Cigars. All Rights Reserved.All prices are inUSD.
Gotham Cigars does not sell cigars and tobacco products to anyone under the age of 21. We do not sell cigarettes. All prices subject to change without notice.
We reserve the right to limit quantities. We are not responsible for typographical errors. Sitemap

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