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 Join our Team Gotham Cigars

 

Customer Service Representative
 
About the Job:
Gotham Cigars is seeking a full-time Customer Service Representative who will be responsible for answering incoming calls and providing customers with five star service. Compensation commensurate with experience.

Job Description:
Answering incoming calls 
Placing orders
Answering Customer inquiries
Resolving Customer related issues
Perform data entry associated with the position

Requirements:
Minimum of 3 year of previous customer service handling inbound calls in a call center atmosphere. 
Must be able to type 30 words per minute. 
Must be confident, outgoing and self-motivated 
Strong written and verbal communication skills. 
Must be able to Multi-task

Qualifications:
Customer-centric
Listening Skills
Team Player
Interpersonal Skills
Phone Etiquette 

Must have reliable transportation.
Must be able to work Monday-Friday between the hours of 9:00 a.m. and 5:30 p.m. 
 
New Account Specialist (Tele Sales) (Doral) 
 
Fast growing National Distributor of Cigars and E-Liquid seeking a Full-Time Motivated Outbound Call Center Representative who will be responsible for making outbound phone calls to acquire new clients.

Job Description:
Make outbound calls to potential clients.
Manage and follow up with accounts
Perform data entry associated with the position

Requirements:
Minimum of 3 year of previous customer service handling outbound calls, telemarketing, inside sales and/or telesales.
Must be able to type 30 words per minute.
Must be confident, outgoing and self-motivated
Strong written and verbal communication skills.
Must be able to Multi-task
Must be able to work independently
Must have experience working in Microsoft Excel.
Must have reliable transportation.
Must be able to work Monday-Friday between the hours of 9am and 5:30pm
Must be able to read, write and speak English Fluently